Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Leyburn | GPhC Registration No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Leyburn is a GPhC registered online pharmacy weight loss clinic. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, and protect your information.

1. Who We Are

Pharmacy Weight Loss Leyburn is the data controller responsible for your personal information. We are registered with the General Pharmaceutical Council (GPhC No. 9012511) and operate as an online pharmacy clinic serving patients in Leyburn and across the UK.

2. Data We Collect

We collect the following categories of personal data when you use our services:

Identity data: full name, date of birth, gender
Contact data: email address, phone number, delivery address
Health data: medical history, current medications, weight, BMI, consultation responses, and other information relevant to your treatment
Payment data: billing information processed securely through our payment provider
Technical data: IP address, browser type, and website usage data collected via cookies

Health data is classified as special category data under UK GDPR and is handled with the highest level of care and security.

3. How We Use Your Data

We use your personal data for the following purposes:

To assess your suitability for weight loss treatment through our pharmacist-led consultation process
To dispense and arrange delivery of approved medications (delivered within 1 working day of pharmacist approval)
To communicate with you regarding your treatment, orders, and any follow-up care
To maintain accurate clinical and dispensing records as required by law
To process payments and manage your account
To comply with our legal and regulatory obligations as a registered pharmacy

Our lawful bases for processing include the performance of a contract, compliance with legal obligations, and, for health data, the provision of healthcare services by a regulated health professional.

4. Cookies

Our website uses cookies to improve your experience and help us understand how our site is used. Cookies are small text files stored on your device. We use:

Essential cookies: necessary for the website to function correctly
Analytics cookies: to understand visitor behaviour and improve our services
Functional cookies: to remember your preferences

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

5. Sharing Your Data

We do not sell your personal data to any third party. We may share your information only in the following circumstances:

With your GP or other healthcare professionals where it is necessary for your care and treatment, or where required by law
With trusted third-party service providers who assist us in delivering our services, such as payment processors and delivery partners, all of whom are bound by strict data protection agreements
With regulatory bodies such as the GPhC or NHS where we are legally required to do so
With law enforcement or government agencies where required by law

All third parties we work with are required to handle your data securely and in compliance with UK data protection law.

6. Data Retention

We retain your personal and health data for a minimum of eight years following your last contact with us, in line with NHS and pharmacy regulatory guidelines. After this period, data is securely deleted or anonymised.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data is stored on secure, encrypted systems within the UK.

8. Your Rights

Under UK GDPR, you have rights in relation to your personal data, including the right to access, correct, or request deletion of your information where applicable. You may also have the right to restrict or object to certain types of processing. To exercise any of these rights, please contact us directly using the details below.

9. Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk